Westfield Hospital ... what healthcare is meant to be.
Westfield Hospital will provide quality care to members of our community in a safe, personalized, healing environment with an added emphasis on accessibility, value, and intimate atmosphere. Together, with our physician partners, we seek to deliver a dignified and comfortable hospital experience.
Westfield Hospital's goal is to help people; we will provide the best quality care to as many people as we can. Westfield Hospital respects and supports the rights of patients, families, and our employees in regards to expressing satisfaction or dissatisfaction with the care patients' as well as employees' receive. We welcome suggestions to help us improve the overall care we provide.
Please feel free to contact a Department Manager or Administration regarding any issues you may have. To best state your concerns, contact Westfield Hospital in writing, speak to a Department Manager in person, or call Westfield Hospital at (610) 973-8400. If your concern is not resolved to your satisfaction, then you have the right and we encourage you to contact one of these organizations:
Pennsylvania Department of Health
Division of Acute and Ambulatory Care
P.O. Box 90
Harrisburg, PA 17108
(800) 692-7254
Quality Insights of Pennsylvania
3001 Chesterfield Place
Charleston, WV 25304
Phone: (866) 231-6448
Fax: (866) 342-2755
The Joint Commission
1 Rennaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 944-6610
Email: complaint@jcaho.org